Tree Frog Swing Sets
Warranty is based on which swing set was purchased. In a nut shell, in warranty period generally everything is covered less wear & tear or owner neglect. 83 Landscape Supply can help you with your claim, but ultimately Tree Frogs will make the final call on warranty related items. Please visit http://www.treefrogsswingsets.com/support/warranty/ for a complete written warranty policy.
Tree Frog swingsets are only made from Western Red Cedar and Redwood from sustainable forests. Depending on which series of swingsets you order you will have different wood but the same stain. Redwood is our top tier wood, however cedar is naturally insect and bug resistant and overall a great choice. Our wood is better by leaps and bounds over pressure treated lumber. Why alter the sate of wood and introduce un-needed chemicals? I doesn't make sense to us, and we do not sell it!
It's really only $199!
The only exceptions are the Lemur Fort and Orangutan Fort. They are budget swing set at rock bottom prices intended for you to install yourself. If you want us to install those we can, but the pricing reflects our actual cost of installation.
If you are in our territory and a reasonable distance away, we can dissemble, transport and reassemble at your new address. This fee varies on type of swing set and distance. While pricing is based on hourly wage and transportation, keep in mind that a certified Tree Frog installer knows the ins-and-outs of your set and is always the most efficient worker. We usually will not disassemble a non-Tree Frogs swing set but you can email us a picture or give us a call to find out!
Ordering and Delivery
We draw ring zones around our mulch yard in straight line distances. Driving distance is always more if you plug it into online driving direction maps
Zone 1 (up to 5.5 miles) = $35
zone 2 (up to 10.0 miles) = $55
Zone 3 (up to 15.0 Miles) = $70
Zone 4 (15.0 Miles+) = $100+
We reserve the right to make final decisions on the phone or in person.
We accept Credit/Debit card over the phone or for our online shop. Customers may drop off cash or a check before delivery. We do not do C.O.D. orders anymore.
If deliveries are placed in our secure online shop, we will briefly call you to confirm time, date and location of drop if not specified in order notes. Expect the call within 24 hours. If you call your order into us, we will give you delivery info over the phone. Normal delivery times are 1-2 days. Sometimes on nice dry spring weeks we will be booked 1 week out. We will make every attempt to fit you in if it is an emergency.
We use leading technology such as the 256 bit encrypted SSL certification to make sure your online shopping experience is the safest it can be.
If you supplied an email, it will be sent to you automatically. If not, please call us to receive a receipt via fax or snail mail. As always you can come in anytime and we can print up a duplicate receipt.